TraceFence
Technical Support技术支持
TraceFence Sentinel requires a user-owned Mac running TraceFence Agent Core. There is no TraceFence cloud relay or web account.
TraceFence Sentinel 需要用户本人拥有的 Mac,并运行 TraceFence Agent Core。产品不使用 TraceFence 云端中转,也不需要 Web 账号。
Install Tailscale or another VPN on both devices and join the same private network. TraceFence will remember previously paired routes and retry them automatically. A sleeping, powered-off, or offline Mac cannot accept commands.
在 Mac 和 iPhone 上安装 Tailscale 或其他 VPN,并加入同一个私有网络。TraceFence 会保存历史配对通道并自动重试。处于睡眠、关机或断网状态的 Mac 无法接收控制指令。
Enable notifications from Sentinel Settings. The iOS permission sheet is rendered by the operating system and follows the device language; all in-app notification controls follow the language selected in Sentinel.
请从 Sentinel 设置中主动开启通知。iOS 系统授权框由操作系统绘制并跟随设备语言;App 内的通知设置和说明会跟随 Sentinel 选择的语言。
Include the iOS build number, macOS TraceFence version, Agent Core version, affected agent name, connection type (local Wi-Fi or VPN), and a screenshot with tokens or private prompts hidden. Never post a pairing token publicly.
请提供 iOS 构建号、macOS TraceFence 版本、Agent Core 版本、受影响的 Agent 名称、连接方式(局域网或 VPN)以及已遮盖令牌和私密提示词的截图。请勿公开发布配对令牌。